Terms and Conditions

DWAA Connect Travel Company Terms and Conditions

1. Introduction
   These Terms and Conditions (“Terms”) govern the use of DWAA Connect Travel Company’s (“DWAA Connect”, “we”, “us”, or “our”) services, including booking travel arrangements, tours, and activities (collectively, “Services”). By using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use our Services.

2. Booking and Payment

 2.1. Booking Process 
You can book Services through our website or social media platforms. To confirm your booking, you will need to provide a deposit and/or full payment.

 2.2. Payment Methods
We accept various payment methods, which will be clearly displayed during the booking process.

 2.3. Prices
Prices listed are subject to change and may not include all applicable taxes and fees. We will inform you of the final price before confirmation.

3. Cancellations and Changes

 3.1. Cancellation by You
You may cancel your booking, but cancellation fees may apply depending on the service and the timeframe. These fees will be outlined during booking.

 3.2. Cancellation by Us
We reserve the right to cancel your booking in exceptional circumstances, such as cancellation by a supplier or unforeseen circumstances. In such cases, we will offer you a full refund or alternative options.

4. Travel Documents and Requirements

 4.1. Your Responsibility

You are responsible for obtaining all necessary travel documents, including passports, visas, and vaccinations, as required by your destination. We recommend consulting the relevant embassy or consulate for the latest information.

 4.2. Incomplete Documentation

We are not liable if you are denied entry to a country due to incomplete or missing documentation.

5. Travel Insurance

We strongly recommend purchasing travel insurance to protect yourself against unforeseen circumstances such as trip cancellation, medical emergencies, or lost luggage.

6. Disclaimer of Liability

 6.1. DWAA Connect as Agent

We act as an agent for various travel suppliers, such as airlines, hotels, and tour operators. We are not responsible for the actions or omissions of these suppliers.

 6.2. Limitation of Liability

We are not liable for any damages or losses arising from your travel, including personal injury, illness, property damage, or delays.

7. Force Majeure

We will not be liable for any cancellation or disruption of your travel due to events beyond our reasonable control, such as acts of war, natural disasters, or civil unrest.

8. User-Generated Content and Intellectual Property Rights

 8.1. License to Use Content

By submitting, posting, or uploading any content (including but not limited to photos, videos, reviews, comments, and likes) to DWAA Connect’s website, social media platforms, or other channels, you grant us a non-exclusive, royalty-free, perpetual, transferable, irrevocable, and worldwide license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content for any purpose, including but not limited to promotional, marketing, and commercial purposes.

8.2. Ownership and Responsibility

You represent and warrant that:

– You own or have the necessary rights, licenses, and permissions to grant the above license.

– Your content does not infringe on any third-party rights, including intellectual property, privacy, or publicity rights.

– Your content complies with all applicable laws and regulations.

8.3. Removal of Content

We reserve the right to remove or refuse to publish any user-generated content at our sole discretion, without notice or liability, if we determine that it violates these Terms, is inappropriate, or infringes on any third-party rights.

8.4. Indemnification for User Content

You agree to indemnify and hold DWAA Connect harmless from any claims, damages, liabilities, or expenses (including legal fees) arising from your user-generated content, including but not limited to claims of intellectual property infringement, defamation, or violation of privacy rights.

9. Assumption of Risk

You acknowledge and agree that travel involves inherent risks, including but not limited to health hazards, accidents, natural disasters, and political instability. By using our Services, you voluntarily assume all risks associated with your travel and agree that DWAA Connect shall not be liable for any injury, loss, or damage arising from such risks.

10. Third-Party Services and Links

 10.1. Third-Party Services

Our Services may include links to third-party websites, services, or products. We do not endorse or assume responsibility for the content, privacy policies, or practices of any third-party services. Your use of such services is at your own risk.

10.2. Limitation of Liability for Third-Party Services

DWAA Connect shall not be liable for any damages or losses arising from your use of or reliance on third-party services, including but not limited to transportation, accommodation, or activities booked through third-party providers.

11. Privacy and Data Usage

 11.1. Data Collection

By using our Services, you consent to the collection, use, and sharing of your personal information as outlined in our Privacy Policy. This includes but is not limited to your name, contact details, payment information, and travel preferences.

11.2. Use of Images and Likeness

You consent to the use of your image, likeness, and other personal data (e.g., photos or videos taken during tours or activities) for promotional and marketing purposes by DWAA Connect, without compensation or further approval.

12. Prohibited Activities

You agree not to:

– Use our services for any unlawful purpose or in violation of these terms.

– Post or transmit any content that is defamatory, obscene, harassing, or otherwise objectionable.

– Attempt to interfere with the operation of our website or services, including through hacking, data scraping, or introducing malware.

13. Limitation of Liability

 13.1. Cap on Liability

To the fullest extent permitted by law, DWAA Connect’s total liability to you for any claims arising from or related to these Terms or your use of our Services shall not exceed the total amount paid by you for the specific Service giving rise to the claim.

13.2. Exclusion of Consequential Damages

In no event shall DWAA Connect be liable for any indirect, incidental, consequential, or punitive damages, including but not limited to loss of profits, data, or enjoyment, even if advised of the possibility of such damages.

14. Indemnification

You agree to indemnify, defend, and hold harmless DWAA Connect, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or related to:

– Your use of our services.

– Your breach of these terms.

– Your violation of any applicable laws or regulations.

– Your user-generated content.

15. Modifications to Terms and Conditions

We reserve the right to modify these terms at any time. We will post the revised terms on our website. Your continued use of our services after such changes constitutes your acceptance of the revised terms.

16. Governing Law and Dispute Resolution

 16.1. Governing Law

These Terms will be governed by and construed in accordance with the laws of the United States.

16.2. Dispute Resolution

Any dispute arising from these Terms will be subject to the exclusive jurisdiction of the courts of the United States.

16.3. Arbitration Agreement

Any dispute, claim, or controversy arising out of or relating to these Terms or your use of our Services shall be resolved through binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify.

16.4. Class Action Waiver

You agree that any arbitration or proceeding shall be conducted on an individual basis and not as a class, consolidated, or representative action.

17. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms constitute the entire agreement between you and DWAA Connect regarding your use of our services and supersede all prior agreements, understandings, or representations.

19. Waiver

No waiver of any provision of these Terms by DWAA Connect shall be deemed a further or continuing waiver of such provision or any other provision, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

20. Age Restrictions

By using our Services, you represent that you are at least 18 years old or the age of majority in your jurisdiction. If you are under 18, you may only use our Services with the involvement and consent of a parent or guardian.

21. Contact Us

If you have any questions regarding these terms, please contact us at info@dwaaconnect.com.